———

Job Description

• Assist in the delivery of staff across multiple events using our staffing management software.

• Create and maintain positive relationships with event staff throughout the entirety of their onboarding, pre-event, live, and post-event.

• Conduct staff interviews to ensure our high staffing standard is maintained by reviewing the suitability of candidates and following processes throughout.

• Collate and produce pre-event information for staff distribution in a timely and efficient manner.

• Uphold communication with staff pre-event and throughout to ensure all staff are prepared and our high welfare standard is sustained, as well as liaising with and keeping the client informed at all times.

• Acting as a remote point of contact for staff and on-site leadership teams on event days. This includes overseeing staff shift attendance, recording any lateness, and providing on-the-day support through communication, processes, and procedures.

• Attending event sites to support on-site leadership teams, according to business needs.

• Creating and analysing post-event surveys/questionnaires for relevant feedback and opportunities for improvement. 

• Represent and promote work at appropriate job fairs and recruitment events.

• Assist in collaboration with content ideas for social media channels, newsletters, and job adverts.

• Upholding and supporting company values in everyday practice. 

• Contribute towards recruitment strategies and staffing processes to optimise future plans.

• Oversee and aid in the achievement of organisational goals.

———

Person Specification

Essential: 

• Self-motivated, proactive individual with enthusiasm and an optimistic mindset.

• Excellent written and verbal communication skills. Ability to be personable yet professional. 

• Knowledge and/or experience of the events industry or comparable industries.

• Experience with/ understanding of high welfare standards.

• Proven problem solver with the ability to exercise judgment where needed.

• Confidence to conduct interviews and screen candidates.

• Strong IT skills and ability to pick up project management systems and staffing software. 

• Proven ability to work autonomously across several projects and manage time to meet deadlines.

• Accountability for own responsibilities and completing these to a high-quality standard. 

• Team player who can integrate easily into groups.

• Willingness to learn basic legal formalities, such as Right To Work procedures.

Desirable:

• Event or Business qualification.

• Knowledge of sustainability practice within business.

• Full UK driving license with access to a vehicle.

———

Need to know:

• This is a work-from-home job, so you will need an appropriate workspace that includes reliable internet access and quiet/private space when needed.

• The opportunity to work on-site is decided on a business-need basis, with your primary role being your remote working role.

• Our business is open up to 7 days a week, including holidays. These are shared between the team, so you will often be required to work evenings and weekends.

• We are a small team, so all team members must have a “happy to help” attitude and be accountable for their own responsibilities and uphold these.

• Our team is spread across the UK, so you will need a willingness to travel and stay away for industry events, collaborative working, and team away days.

———

What we offer:

• Opportunity for overtime

• Employee assistance program

• Wellbeing time allowance

• Remote working beverage allowance

• Company Macbook and iPhone

• Independent and 1-1 training opportunities

• Team away days

• Casual dress

———